Privacy Policy

Last updated: January 24, 2026

Your Privacy Matters

Valor Apps, LLC operates househubapp.com and the House Hub application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including data related to your home organization such as photos, measurements, paint colors, installation dates, appliances, and outdoor elements stored in our secure MySQL database.

1. Information We Collect

Personal Information

We collect basic contact details including your name, email address, phone number, address (from IP geolocation or direct input), and verification documents such as utility bills to confirm building ownership.

Building & Home Data

This includes photos, room measurements, appliance details, expense categories, weather data for watering schedule adjustments, and other home-related information you upload or that we generate to help organize your space.

Usage Data

We collect technical information such as your IP address, browser type, pages visited, and device information through cookies (see our Cookie Policy for more details).

Communication Data

Information related to email campaigns, SMS notifications for maintenance reminders, weather alerts, and other service communications.

2. How We Use Your Information

We use your data to provide and improve the House Hub service, including organizing your home digitally. Specifically, we use your information to:

  • Store and retrieve home details from our secure database
  • Send compliant email notifications (CAN-SPAM Act compliant)
  • Send SMS notifications (TCPA compliant with express consent)
  • Analyze usage for app improvements through anonymized analytics
  • Provide customer support and technical assistance
  • Ensure platform security and prevent unauthorized access

3. Email Communications

CAN-SPAM Act Compliance

All promotional emails include the following:

  • Easy unsubscribe mechanism (honored within 10 business days)
  • Our valid physical postal address
  • Clear identification as an advertisement when applicable
  • No false or misleading transmission information

Company Address: Valor Apps, LLC, 8909 Emerado Road, Jenison, MI 49428

You can manage your email preferences in your account settings at any time.

4. Text Message Notifications

TCPA Compliance Notice

We require your prior express written consent for any automated or marketing SMS messages.

Message Types: Service alerts such as watering adjustments based on weather data, maintenance reminders, and account notifications.

Opt-out: Reply "STOP" to any message or update your settings in your account. We respect quiet hours (9 PM to 8 AM local time).

Rates: Standard message and data rates may apply. We comply with all carrier guidelines and regulations.

5. Information Sharing

Service Providers

We share data with trusted service providers like Stripe for payments and Twilio for SMS under strict contractual agreements that protect your privacy.

Data Sales Policy

We do not sell personal data, in compliance with CCPA regulations. Your information remains confidential and is only used as described in this policy.

Your Rights

For GDPR/CCPA rights including access, deletion, or opt-out requests, contact us at support@househubapp.com.

6. Data Security

We implement encryption and access controls within our Laravel framework to protect your data. While we maintain industry-standard security measures, no system can be 100% secure, and we continuously work to enhance our protections.

7. Children's Privacy

Our service is not intended for children under 13 years of age, in compliance with COPPA regulations. We do not knowingly collect personal information from children under 13.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About Your Privacy?

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights under GDPR or CCPA, please don't hesitate to contact us.